Warranty

Warranty

NutriBullet's One-Year Limited Warranty

NutriBullet’s limited warranty obligations are confined to the terms set forth below: NutriBullet, LLC, ("NutriBullet") warrants our NutriBullet against defects in materials and workmanship for a period of one year from the date of original retail purchase. This limited warranty is valid only in the country in which the product is purchased and comes with the product at no extra charge (an additional four year extended warranty can be purchased separately, please see details below), however shipping and processing fees will be incurred for returns, replacements and or refunds.

If a defect exists, and NutriBullet is obligated under this limited warranty, at its option NutriBullet will (1) repair the product at no charge, using new or refurbished replacement parts, (2) exchange the product with a product that is new or that has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product. A replacement product assumes the remaining warranty of the original product. A repaired product has a one-year warranty from the date of repair. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes NutriBullet’s property. When a refund is given, your product becomes NutriBullet’s property.

Obtaining Warranty Service

For limited warranty service, simply call our customer service department @(833) 622-2500 or contact us via email from our website simply click the Contact Us link, fill out and submit the customer contact form and we will be glad to help you. When you contact our customer service department you will be asked to furnish your name, address, telephone number and to provide proof of the original purchase (receipt) containing a description of the product(s), purchase date, and the appropriate NutriBullet bar code(s). Before you send your product for limited warranty service please make sure to keep a copy of all relevant documents for your files (receipt, etc.). It is always recommended to purchase product insurance and tracking services when sending your product for service. Remember, shipping and processing fees will be incurred and are not covered by the one-year limited warranty.

FCC Compliance

This device complies with Part 15 of the Federal Communications Commission's (FCC) Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Users are not permitted to make changes or modify the NutriBullet Balance in any way. Any change or modification to the Bluetooth device or Smart Nutrition Sensor that is not expressly approved by NutriBullet, LLC will void your warranty. This NutriBullet Balance has been tested and found to comply with Part 15 of the FCC Rules, however, there is no guarantee that interference will not occur in a particular installation. The Balance App will be periodically updated to provide new content, bug fixes, patches, and enhancements. You are encouraged to periodically check for new updates to your Balance App.

Exclusions and Limitations

This NutriBullet One-Year Limited Warranty applies only to NutriBullet products distributed by or for NutriBullet that can be identified by the "NutriBullet" trademark, trade name, logo affixed to it and bar code. NutriBullet’s One-Year Limited Warranty does not apply to any other products that may appear to be authentic, but were not distributed/sold by NutriBullet, LLC.

Normal wear and tear is not covered by this limited warranty. This limited warranty applies to consumer use only, and is void when the product is used in a commercial or institutional setting.

This limited warranty extends only to the original consumer purchaser and is not transferable. In addition, proof of purchase must be demonstrated.

Repair or replacement of the product (or, if repair or replacement is not feasible, a refund of the purchase price) is the exclusive remedy of the consumer under this limited warranty. NutriBullet, LLC shall not be liable for any incidental or consequential damages for breach of this limited warranty or any implied warranty on this product.

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. NutriBullet is not liable for any damage to products not covered by this warranty (e.g., cups, book, User Guide).

This limited warranty does not apply: (a) to damage caused by accident, abuse, misuse, or misapplication; (b) to damage caused by improper maintenance (including unauthorized or incompatible parts or service); (c) to a product or component that has been modified or altered in any way; (d) if the NutriBullet bar code or serial number has been removed or defaced; or (e) if the product has been operated with a voltage adapter/converter or with other than a 110/120V AC power source.

THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. NUTRIBULLET SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF NUTRIBULLET CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. No NutriBullet reseller, agent, or employee is authorized to make any modification to this warranty. NUTRIBULLET IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY. NUTRIBULLET SPECIFICALLY DOES NOT REPRESENT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS LIMITED WARRANTY.

Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state or province.

NutriBullet's Four-Year Limited Warranty

NutriBullet’s extended warranty obligations are confined to the terms set forth below:

For a nominal fee, you may purchase an extended four (4) year limited warranty for your NutriBullet Balance. The four (4) year extended warranty must be purchased within the original one-year limited warranty period (e.g, within one year of the date of purchase) and does not cover shipping and processing fees for returns, replacements and/or refunds.

NutriBullet, LLC warrants our NutriBullet Balance against defects in materials and workmanship for a period of four (4) years from the date of the expiration of the one-year limited warranty that comes with the NutriBullet Balance free of charge. That means, when you purchase the four (4) year extended warranty service you are getting 60 months of coverage from the date of the original purchase. This extended warranty is valid only in the country in which the product is purchased and must be registered at www.mynutriliving.com to be valid.

If a defect exists, and NutriBullet is obligated under this extended warranty, at its option NutriBullet will (1) repair the product at no charge, using new or refurbished replacement parts, (2) exchange the product with a product that is new or that has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product. A replacement product assumes the remaining warranty of the original product. A repaired product has a one-year warranty from the date of repair. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes NutriBullet’s property. When a refund is given, your product becomes NutriBullet’s property.

Obtaining Warranty Service

For extended warranty service, simply call our customer service department at (833) 622-2500 or contact us via email from our website at www.nutribulletbalance.com simply click the Contact Us link, fill out and submit the customer contact form and we will be glad to help you. When you contact our customer service department you will be asked to furnish your name, address, telephone number and to provide proof of the original purchase (receipt) containing a description of the product(s), purchase date, and the appropriate NutriBullet bar code(s). Before you send your product for extended warranty service please make sure to keep a copy of all relevant documents for your files (receipt, etc.). It is always recommended to purchase product insurance and tracking services when sending your product for service. Remember, shipping and processing fees will be incurred and are not covered by the four (4) year extended warranty.

FCC Compliance

This device complies with Part 15 of the Federal Communications Commission's (FCC) Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Users are not permitted to make changes or modify the NutriBullet Balance in any way. Any change or modification to the Bluetooth device or Smart Nutrition Sensor that is not expressly approved by NutriBullet, LLC will void your warranty. This NutriBullet Balance has been tested and found to comply with Part 15 of the FCC Rules, however, there is no guarantee that interference will not occur in a particular installation. The Balance App will be periodically updated to provide new content, bug fixes, patches, and enhancements. You are encouraged to periodically check for new updates to your Balance App.

Exclusive and Limitations

This NutriBullet Four (4) Year Extended Warranty applies only to products distributed by or for NutriBullet that can be identified by the "NutriBullet" trademark, trade name, logo affixed to it and bar code. NutriBullet’s Four (4) Year Extended Warranty does not apply to any other products that may appear to be authentic, but were not distributed/sold by NutriBullet, LLC.

Normal wear and tear is not covered by this extended warranty. This extended warranty applies to consumer use only, and is void when the product is used in a commercial or institutional setting.

This extended warranty applies only to the original consumer purchaser and is not transferable. In addition, proof of purchase must be demonstrated.

Repair or replacement of the product (or, if repair or replacement is not feasible, a refund of the purchase price) is the exclusive remedy of the consumer under this extended warranty.

NutriBullet, LLC shall not be liable for any incidental or consequential damages for breach of this extended warranty or any implied warranty on this product.

This extended warranty gives you specific legal rights, and you may also have other rights which vary from state to state. NutriBullet is not liable for any damage to products not covered by this warranty (e.g., cups, book, User Guide).

This extended warranty does not apply: (a) to damage caused by accident, abuse, misuse, or misapplication; (b) to damage caused by improper maintenance (including unauthorized or incompatible parts or service); (c) to a product or component that has been modified or altered in any way; (d) if the NutriBullet bar code or serial number has been removed or defaced; or (e) if the product has been operated with a voltage adapter/converter or with other than a 110/120V AC power source.

THIS EXTENDED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. NUTRIBULLET SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF NUTRIBULLET CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS EXTENDED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THIS EXTENDED WARRANTY. No NutriBullet reseller, agent, or employee is authorized to make any modification to this warranty.

NUTRIBULLET IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY. NUTRIBULLET SPECIFICALLY DOES NOT REPRESENT THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS EXTENDED WARRANTY.

Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary by state or province.